What to include
Travel dates or a rough window, group size, the regions you are drawn to, and your general pace preference — icon-focused and fast, or slower and immersive.
Questions about destinations, seasons, or itineraries — we are here to help.
A little detail up front helps us reply with something genuinely useful, rather than a generic first answer.
Travel dates or a rough window, group size, the regions you are drawn to, and your general pace preference — icon-focused and fast, or slower and immersive.
We aim to reply within one to two business days during local Cairo hours. Messages sent over the weekend are typically answered the following business day.
Route planning across regions, season and timing questions, clarifying what a destination page covers, and pointing you toward the right itinerary length for your trip.
Traveling with a larger family group, a multi-generational trip, or a small tour group of your own? Mention the group size and ages up front — pacing and site choices often shift for larger parties.
“We’re a couple traveling in early November for about 10 days. We’d like to see Cairo and Luxor properly, and we’re trying to decide between a Nile cruise and flying to Aswan. We’d also like one relaxed day somewhere — is Hurghada realistic to add on, or is that too much for 10 days?”
Notice what this includes: a timeframe, a group size, a rough scope, and one specific open question. That combination is exactly what lets us give a genuinely useful answer instead of a generic one.
Every message is reviewed individually — there is no automated reply beyond the on-screen confirmation you see after submitting.
Expect a reply that references your actual dates and interests, with pointers to the relevant guide and destination pages rather than a generic brochure response.
From there, you are free to keep the conversation going with follow-up questions, or simply use the guidance to plan and book independently.
Plans change — if your dates shift or you decide to add a region after the fact, just reply to the same email thread rather than starting over.
Pick whichever fits how urgent or detailed your question is — all three reach the same small team.
Best for detailed planning questions where you want to lay out dates, interests, and pace all at once. Use the form below.
Good for follow-up questions or sending along documents like a draft itinerary you would like feedback on. Reach us at [email protected].
Best for time-sensitive questions close to your travel dates. Call +20 2 2260 7863 during Cairo office hours.
Reach our Cairo office or send a message about the regions you want to explore. We respond during local business hours.
Cairo runs on Eastern European Time (UTC+2) year-round, without daylight saving changes, which is worth keeping in mind if you are timing a call from further west.
Quick answers to the questions we hear most often before travelers write in.
Most visitors arrange a visa on arrival or an e-visa depending on nationality. Requirements vary, so check the current rules for your passport before booking flights.
We focus on destination guidance and itinerary planning rather than direct bookings, but we can point you toward the right routes, regions, and timing for your trip.
Yes — tell us your dates, pace, and must-see places through the form above, and we will help shape a route that balances icons, travel time, and rest.
As early as possible if you are traveling in the winter high season — Nile cruises, Abu Simbel flights, and popular hotels book up months in advance.
That’s fine — tell us your general timeframe and priorities and we can help you decide which season and itinerary length suits what you want to see.
Our destination pages focus on Cairo & Giza, Luxor, Aswan & Abu Simbel, Alexandria, the Red Sea, and Sinai. Reach out if you have questions beyond these regions and we’ll share what we can.
The regions we cover are well used to independent travelers, including solo visitors. Standard precautions apply — stick to licensed guides and drivers, and let us know if you would like region-specific notes.
Our office sits in Nasr City, Cairo Governorate, within easy reach of the airport and the city’s main transport routes — convenient if you are already in Cairo and want to speak with us directly.
Phone and email are the fastest ways to reach us outside office hours. For anything time-sensitive, such as travel happening within the next few days, call rather than email so we can respond immediately.
If you would like to visit in person, we recommend calling ahead to confirm someone is available to meet with you — this keeps the visit useful rather than a wasted trip across the city.
Read the travel guide for full itineraries, or browse destinations by region before you write to us.
Read the Travel Guide